Return & Refund Policy

Last updated: 21 October 2026

In short: try every feature free for 14 days first. If you are not happy with your first paid plan, ask within 7 days for a full refund.

1. Free trial first

Every new account gets a 14-day free trial with all Pro features, so you can check that EAMBAS suits your business before paying anything.

2. 7-day refund on your first purchase

• If you are not satisfied with your first paid plan (Basic or Pro, monthly or yearly), email us within 7 days of the payment and we will refund the full amount.
• Renewals and later purchases are not refundable, because you have already used the Service.
• If you were charged twice or a payment failed but money was deducted, we refund the extra amount in full at any time.

3. How to ask for a refund

Email [email protected] from your registered email address with your username and the order or payment ID from your receipt. We reply within 2 working days. If you paid through Google Play, you can also ask Google Play for a refund under its own refund policy.

4. When you get the money

Approved refunds go back to the same card, UPI or bank account you paid from. It usually reaches you within 5–7 working days, depending on your bank.

5. Cancellation

• Plans do not renew automatically, so there is nothing to cancel — simply do not renew.
• Your plan stays active until the end of the period you paid for.
• After it ends, the app becomes read-only: your entries are never deleted and you can still view and export them.

6. Delivery of the service

EAMBAS is a digital service; nothing is shipped. Your plan is activated on your account immediately after a successful payment. If it is not active within 1 hour, email us and we will fix it.

7. Contact

Refund or billing questions: [email protected].